1. All prices are quoted for unframed paintings. However, we could do the framing at an extra cost which would be quoted separately on a case-to-case basis.

2. The price of the artwork listed does not include duties, taxes, shipping and handling, which will be charged as applicable and would depend on the physical location of the artwork as well as the shipping address provided by the buyer. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the artworks.

3. You agree that you are liable for any duties and taxes that might be applicable on the purchase as per clause 2 above and such charges shall be payable in addition to the price of the artworks and we are not liable for any of these charges that may be levied at the destination whether in India or overseas.

4. All sales are against 100% payment in advance.

5. The paintings that are unframed & un-mounted will be shipped in a rolled format and in protective cylinders. For the paintings that are shipped with glass frames, We cannot provide any guarantee for the glass, though utmost care is taken while packing.

6. The products purchased will be dispatch within 3 days of confirmed receipt of the full value of the purchase.

7. Placing an order on the online Website constitutes an irrevocable acceptance of the purchase. Unless rescinded/cancelled by us on account of unavailability of the artwork or default or any prior or continuing breach by the buyer, such acceptance results in an enforceable contact of sale.

8. We reserve the right to cancel the order without prior notice to you.

9. We assume no responsibility for any errors or omission that may occur in the description, pricing or other content related to the art works. In the event of such an error, we reserve the right to cancel the order placed by the you informing you.

10. While great care is taken to reproduce the colors and form of paintings as depicted on the website, it is understood that since each painting is individually painted there may be variations in shade and color. No complaints in this regard would be entertained.

11. All art works,  than the one’s that have been clearly marked as reproductions, or prints are original works of art and have been certified so by the artist and are so certified by us in good faith. However in case it coming to light that a certain work of art is a copy of another existing work, we disclaims any liability for the same.

o  For deliveries in India.

All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. Once shipped it would take 6-7 days for it to be delivered.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of
your order, we will contact you via email or phone.

We give free shipping on paintings sent unframed in a roll form to any destinations in India.

For any other form, like framed paintings and sculptures the packaging and shipping cost will be on actuals.

o  For deliveries outside of India –  International deliveries.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

All are goods are shipped using DHL, Fedex or UPS. Customs clearance in India takes about 5 to 7 working days. Once cleared we will share with you the courier tracking details.

For any other form, like framed paintings and sculptures the packaging and shipping cost will be on actuals.

Suchitrra Arts offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that Our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

Depending on where you are located (as per your billing address registered with us, you can either pay for your purchases in Indian Rupees or US Dollars. If your billing address is in India, you must make payment in Indian Rupees, and if your billing address is outside of India, you must make payment in US Dollars.

Payment by Credit Card, Debit Card, UPI :
We accept all credit cards and debit cards issued in India and International credit cards of Visa, MasterCard, Maestro, Diners and American Express credit/debit cards issued in India and other countries.

All valid Credit/Debit/ Cash Card/ and other payment instruments are processed using a Credit Card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms and conditions agreed to between the buyer and the respective issuing bank and payment instrument issuing company.

Bank Transfer / Wire Transfer:
A Bank Transfer or Wire Transfer can be done from your Bank Account to our Account with our Banker, KOTAK MAHINDRA BANK LTD.

Our details that you would require is as follows:
Account Name : SUCHITRRA ARTS
Account Number : 8213241005
Bank Name : Kotak Mahindra Bank Ltd.
Bank Address : Gr. Floor, Maker Mahal, Turner Road, Bandra West, Mumbai-400050, India.

for transfer from an Bank in India in Indian Rupees (Rs.)
IFSC Code : KKBK0000654
MIRC Code : 400485007

for transfer from a Bank outside of India in US$
Kotak Mahindra Bank Ltd. Swift Code : KKBKINBBXXX
Nostro Bank Details in USD: 
     Bank of America NA, New York
     Swift Code: BOFAUS3NXXX
     Kotak A/c no. with this bank: 6550591192

For any other currency please get in touch with us and we will provide you the Swift Code and Nostro Bank details for that currency.

Once the transfer is done please intimate us via email so that we can track the same and confirm the receipt of the money.

Please email us the copy of the wire transfer so that we can forward the same to our Bank.

Usually it takes any time between 3 to 7 days to receive the money from a Bank located outside of India.

Return :
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return. The product will have to be returned by you in the original state and proper packaging at your own cost.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return,
please contact us at email: suchitrraarts@gmail.com and Ph no: +91-9820799061.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name SuchitrraArts.com & SchitraArts.com (“Websites”), including the related mobile site and mobile application (hereinafter referred to as “Platforms”).

These Platforms are owned by M/s. Suchitrra Arts, a proprietorship company under the Indian Companies Act, 1956 with its registered office at 6A Girnar Apts, 55 Pali Hill, Bandra West, Mumbai-400050, India (hereinafter referred to as “Platform Owner”, “we”, “us”, “our”).

Your use of the Platform and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction. By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions
including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, “Services”). Any terms and conditions proposed by You which are in addition to or which conflict with these Terms of Use are expressly rejected by the Platform Owner and shall be of no force or effect. These Terms of Use can be modified at any time without assigning any
reason. It is your responsibility to periodically review these Terms of Use to stay informed of the updates.

For the purpose of these Terms of Use, wherever the context so requires “you”, “your” or “user” shall mean any natural or legal person who has agreed to become a user/buyer on the Platform.

ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

The use of Platform and/or availing of our Services is subject to the following Terms of Use:
To access and use the Services, you agree to provide true, accurate and complete information to us during and after registration, and you shall be responsible for all acts done through the use of your registered account on the Platform.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner. You are required to independently assess and ensure that the Services meet your requirements.
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.
You acknowledge that unauthorized use of the Platform and/or the Services may lead to action against you as per these Terms of Use and/or applicable laws.
You agree to pay us the charges associated with availing the Services.
You agree not to use the Platform and/ or Services for any purpose that is unlawful, illegal or forbidden by these Terms, or Indian or local laws that might apply to you.
You agree and acknowledge that website and the Services may contain links to other third party websites. On accessing these links, you will be governed by the terms of use, privacy policy and such other policies of such third party websites. These links are provided for your convenience for provide further information.
You understand that upon initiating a transaction for availing the Services you are entering into a legally binding and enforceable contract with the Platform Owner for the Services.
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of
intellectual property rights) of a third party.
In no event will the Platform Owner be liable for any indirect, consequential, incidental, special or punitive damages, including without limitation damages for loss of profits or revenues, business interruption, loss of business opportunities, loss of data or loss of other economic interests, whether in contract, negligence, tort or otherwise, arising from the use of or inability to use the Services, however caused and whether arising in contract, tort, negligence, warranty or otherwise, exceed the amount paid by You for using the Services giving rise to the cause of
action or Rupees One Hundred (Rs. 100) whichever is less Notwithstanding anything contained in these Terms of Use, the parties shall not be liable for
any failure to perform an obligation under these Terms if performance is prevented or delayed by a force majeure event.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India.
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
All concerns or communications relating to these Terms must be communicated to us using the contact information provided on this website.

This Privacy Policy describes how and its affiliates (collectively “M/s Suchitrra Arts, we, our, us”) collect, use, share, protect or otherwise process your information/ personal data through our website website link (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us.We do not offer any product/service under this Platform outside India and your personal data will primarily be
stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws
applicable to data protection and privacy. If you do not agree please do not use or access our Platform. Collection-We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship.and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any
such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s) You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform.

This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person / association claiming to be seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency. Usage- We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customise your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis and
surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.Sharing- We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs and other payment opted by you. These disclosure may be required for us to provide you access to our services and products offered to you, to comply with our legal obligations, to enforce our user agreement, to facilitate
our marketing and advertising activities, to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We may disclose personal and sensitive personal data to government agencies or other authorised law enforcement agencies if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal data to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public. Security Precautions- To protect your personal data from unauthorised access or disclosure, loss or
misuse we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we adhere to our security guidelines to protect it against unauthorised access and offer the use of a secure server. However, the transmission of information is not completely secure for reasons beyond our
control. By using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account.Data Deletion and Retention- You have an option to delete your account by visiting your profile and settings on our Platform, this action would result in you losing all information related to your account. You may also write to us at the contact information provided below to assist you with these requests. We may in event of any pending grievance, claims, pending shipments or any other services we may refuse or delay deletion of the account. Once the account is deleted, you will lose access to the account. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to 
you if we believe it may be necessary to prevent fraud or future abuse or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.Your Rights- You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent- By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We may verify such requests before acting on our request. However, please note that your withdrawal of consent will not be retrospective and will be in accordance with the Terms of Use, this Privacy Policy, and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Changes to this Privacy Policy- Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We may alert / notify you about the significant changes to the Privacy Policy, in the manner as may be required under applicable laws

1. All prices are quoted for unframed paintings. However, we could do the framing at an extra cost which would be quoted separately on a case-to-case basis.

2. The price of the artwork listed does not include duties, taxes, shipping and handling, which will be charged as applicable and would depend on the physical location of the artwork as well as the shipping address provided by the buyer. The information provided during registration or amended at the time of finalizing a purchase shall be the final billing address and shipping address for delivery of the artworks.

3. You agree that You are liable for any duties and taxes that might be applicable on the purchase as per clause 2 above and such charges shall be payable in addition to the price of the Artworks and We are not liable for any of these charges that may be levied at the destination whether in India or overseas.

4. All sales are against 100% payment in advance.

5. The paintings that are unframed & un-mounted will be shipped in a rolled format and in protective cylinders. For the paintings that are shipped with glass frames, We cannot provide any guarantee for the glass, though utmost care is taken while packing.

6. The products purchased will be dispatch within 2-3 days of confirmed receipt of the full value of the purchase. Orders where the payment is by cheque / demand draft will be dispatched only after clearance of the same.

7. Placing an order on the online website constitutes an irrevocable acceptance of the purchase. Unless rescinded/cancelled by us on account of unavailability of the artwork or default or any prior or continuing breach by the buyer, such acceptance results in an enforceable contact of sale.

8. We reserve the right to cancel the order without prior notice to you.

9. We assume no responsibility for any errors or omission that may occur in the description, pricing or other content related to the art works. In the event of such an error, We reserve the right to cancel the order placed by the You informing You in writing.

10. While great care is taken to reproduce the colours and form of paintings as depicted on the website, it is understood that since each painting is individually painted there may be variations in shade and colour. No complaints in this regard would be entertained.

11. All art works,  than the one’s that have been clearly marked as reproductions, or prints are original works of art and have been certified so by the artist and are so certified by us in good faith. However in case it coming to light that a certain work of art is a copy of another existing work, we disclaims any liability for the same.

Cancellation Policy:
You can cancel your order at any point before the product is shipped to you.

In case the products in your order has not been sent to you and the money has been paid to us then You will receive the money as per our Refund Policy. Please refer to the same.

If you cancel the order after you have received the products, then please get in touch with us at suchitrraarts@gmail.com, info@suchitrraarts.com, within 5 days, to find out the process of returning the products to us and also regarding return of the money paid by you. Also please refer to our Return and Refund Policy.

Trademark, Copyright and Restriction:
This site is controlled and operated by Suchitrra Arts and products are sold by respective Artist, Sellers and Owners of these Art Works. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.

Trademark complaint
Suchitrra Arts respects the intellectual property of others. In case you feel that your trademark has been infringed, you can write to us at  suchitrraarts@gmail.com and info@suchitrraarts.com.

Product Description
Suchitrra Arts, we, do not warrant that product description or other content of this website is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

Limitation of Liability
In no event shall we be liable for any special, incidental, indirect or consequential damages of any kind in connection with these terms of use, even if user has been informed in advance of the possibility of such damages.

Grievance officer:
The Grievance Officer are provided below:

Mr. Gautam Khatri
Suchitrra Arts
6A Girnar Apts,
55 Pali Hill, Bandra West
Mumbai-400050, India.
Phone: (+91)9820799061
Email: suchitrraarts@gmail.com

Please refer to the Disclaimer, Terms and Conditions and our Privacy Policy which together with these terms and conditions govern your use of the website.